Rider Transit's Tips on How to Have a Great Ride

Save more without the stress.

Riding the bus is a great way to save yourself a little money and cut the stress from a frustrating commute. Rider Transit offers some helpful hints on how to make the experience pleasant.

Rider Tips

Waiting for the Bus

Arrive at the bus stop at least five minutes early.
When waiting for the bus, stand at the nearest bus stop sign.
Each bus is identified by the route name located on the top front of the bus.
Do not approach the bus until it has come to a complete stop.
Rider buses are equipped with automated voice and text messaging making stops easily identifiable.

Entering Rider Vehicles

Enter through the front door of Rider buses.
Pay the fare with exact change, Rider Bus Pass, Rider Spare Fare Card or Transfer Pass.
If you need to get a Transfer Pass for the next Rider bus, please ask the driver as you board the bus.
All Rider buses are equipped to accommodate two bikes on the front exterior bike rack. Load bikes onto front of bus prior to boarding.

Priority Seating for persons with disabilities has been designated near the front of the bus. Other passengers are asked to allow senior citizens and persons with disabilities to sit in this area, even if it means that other passengers are required to change seats or to stand.

Safety

Take your seat as soon as possible.
Do not change seats unless absolutely necessary.
Children are not permitted to ride in strollers while on the bus. In addition, strollers must be closed and stowed safely while on the bus.
Mobility devices utilized by passengers must be secured in the Priority Seating area while on the bus.
Exit from the rear door when leaving a Rider bus. Persons with disabilities should use the front door, which is curb level.
Surveillance cameras are in use on every Rider bus for your safety.
Do not carry open cans, bottles, or food on the bus.
Do not smoke on any Rider buses.
Alcoholic beverages are not allowed on Rider buses.
Do not use profanity on Rider buses.
Weapons are prohibited on the bus.
No items, activities, or conditions are permitted on the bus that may pose a health hazard for other riders or transit staff.
No disruptive behavior or abusive language will be permitted.

Rider Bus Stops

Along the road, Rider stops are marked with bus stop signs. Each sign indicates the bus route that is picked up at that location. To view and/or print out route maps with stops, go to our Maps and Schedules page.

Exiting Rider Vehicles

Exit from the rear door when leaving a Rider bus. This minor effort allows boarding passengers to use the front door and helps to keep the bus on schedule.
Persons with disabilities should exit at the front of the bus, which is curb level.

Code of Conduct

Passenger Code of Conduct

Thank you for choosing Rider Transit. The following guidelines will ensure all passengers and operators have a pleasant ride while using our services. Enjoy your ride!

For the safety of our passengers and our operators all Rider vehicles are equipped with security cameras. Cameras monitor video and audio activity.

To Ensure a Safe Ride

Passengers are responsible for carrying their own packages.
Please limit any items to what you can carry yourself in a single trip. In the event your items take up an additional seat you will be asked to pay the fare for the additional seat.
Rider Transit is not responsible for any items left on the vehicles.
Smoking, including e-cigarettes, is not allowed on any Rider Transit vehicles.
Do not use profanity on Rider Transit vehicles.
No disruptive behavior or abusive language will be permitted.
Don’t litter.
Shirt and shoes are required when riding.
If you choose to listen to music while on-board a Rider Transit vehicle, headphones/earbuds are required. The use of radios or other audio devices, including speaker phone conversations, distracts the driver and other passengers.

For Everyone’s Safety

No items or conditions are permitted on-board vehicles that may pose a health hazard for other passengers or transit staff. The following items are prohibited:

Open cans, bottles, or food
Car batteries
Gasoline, kerosene, or any other flammable liquid
Weapons, including but not limited to guns or knives
Illegal drugs
Open containers of alcohol
Animals, other than service animals for the disabled

For Passengers’ Safety – Riding Rider Transit

Stand away from the road to avoid traffic.
Stay in well-lit areas.
Wait until the vehicle comes to a complete stop before attempting to board.
Take your seat as soon as possible.
Do not change seats unless absolutely necessary.
Children are not permitted to ride in strollers while on vehicles.
Strollers must be closed and stowed safely while on board.
Passengers who interfere with the safety or privacy of other riders or the safety or privacy of the operator will be suspended from riding.
Never walk in front of a vehicle. Wait until the vehicle has pulled away so you can cross the road safely.

Additional Guidelines for Riding

Arrival and departure times are approximate. Arrive at the bus stop at least five minutes prior to any posted time.
Bus stops are identified with a bus stop sign. When waiting for the bus, stand at the nearest bus stop sign.
Each bus is identified by the route name located on the front of the bus at the top.
Stand in a visible location near the sign, and signal the operator when your bus approaches.
Do not approach the bus until it has come to a complete stop.
Enter the bus through the front door, allowing riders to exit first.
If no seats are available, stand and hold on to the poles for stability. Please remember the seats in the front of the bus are reserved for senior citizens and passengers with disabilities.
As the bus nears your stop, signal the operator by pulling the cord located near the windows. If you’re not sure where to depart, ask the operator to call out your stop.

How to Ride