Red Route Temporary Service Changes due to Holiday Traffic

Due to holiday traffic around Concord Mills, the Red Route will be modified, causing some stops to be closed temporarily.

On Saturday 12/12,  Sunday 12/13, Friday 12/18,  Saturday 12/19, and Saturday 12/26, the following stops will not be serviced:

– CONCORD MILLS BLVD/KRISPY KREME
– CONCORD MILLS BLVD/DERITA RD
– DERITA RD/MCDONALD’S

Passengers can use the following stops:

– THUNDER RD/WALMART
– THUNDER RD/PIT STOP CT
– CONCORD MILLS/AMC THEATERS

The Red Route will take I-85 to Poplar Tent Rd to Derita to Thunder Rd. It will take Thunder Rd. into Concord Mills and leave Concord Mills on Carolina Lily to Derita to Poplar Tent Rd. Shuttle vehicles will still pick up passengers from Hotels at Gateway, Embassy Suites and RCCC.

Rider Transit Launches New Mobile App and Bus Tracking System!

Rider Transit is pleased to announce the launch of Passio GO, our new mobile bus tracking app. Passio GO allows you to see where your bus is in real time and provides a to-the-second estimated arrival time for each bus stop. The app allows users to:

  • Track and view buses on routes
  • Favorite routes and stops
  • Navigate to specific stops or follow an individual bus
  • See schedule information
  • See the next bus arriving and details about that stop location
  • Receive alerts and directly provide feedback
  • See bus load percentages

Download the Passio GO app free of charge from Google Play or the App Store today!
Download on the App Store Get it on Google Play

Rider Transit and CCTS Partner for Cabarrus County Long Range Public Transportation Master Plan

We’re excited about the energy surrounding the potential growth of transit in our community and region! The Councils of both the City of Concord and Kannapolis, as well as the Cabarrus County Board of Commissioners recently voted unanimously to approve the Cabarrus County Long Range Public Transportation Plan, an ambitious endeavor to expand transit services throughout the County over the next twenty years. Learn more by viewing the plan documents on our website here.

Additionally, Rider Transit is excited to be participating in CONNECT Beyond, a twelve-county regional mobility initiative, examining transit connectivity over a 5,000 square mile area in the greater Charlotte region. Find out more at www.connect-beyond.com.

Rider Transit suspends fare collection due to COVID-19

Rider Transit suspends fares during Cabarrus Stay at Home Proclamation

Rear door entry policy implemented to keep passengers and operators safe

CONCORD, NC — March 26, 2020 — Rider Transit plans to suspend fare collections on all routes effective at 5:30 p.m. today, March 26. This is the latest measure undertaken by the Cities of Concord and Kannapolis, which jointly operate Rider, to respond to the COVID-19 pandemic.

The suspension of passenger fares is coupled with requiring passengers to enter and exit buses via the rear door whenever possible. These measures keep passengers and operators as safe and healthy as possible during the COVID-19 pandemic, while providing transit for critical needs. Passengers with mobility devices such as wheelchairs and scooters, or who need the entry ramp to be lowered in order to board safely, will still be able to use the front door to enter and exit as needed.

Transit agencies across the United States and around the world are switching to free public transit and rear door entry to maintain at least 6 feet of distance between drivers and passengers as recommended by health officials.

“This will help keep our operators healthy and maintain our services,” said Transit Director L.J. Weslowski. “Our goal is to reduce the possibility of our employees and passengers of getting sick, while helping stop the spread of the COVID-19 as soon as possible.” Coupled with the social distancing and disinfection measures already in use on vehicles and at the Rider Transit Center, the goal is to allow Rider Transit to keep an essential transportation option available to the community during these challenging times, to allow people to access critical services for food, medicine, and to be able to get to work as needed.

November 7th, 2019 System Service Changes on Brown and Blue Routes

The following are temporary service changes will be relocated until road construction is complete. Completion date to be determined.

  • Blue Route: Kannapolis Amtrak Station stop will be serviced in the parking lot directly across from Veterans Park.
  • Brown Route: The Kannapolis Amtrak Station stop will be serviced at N. Main St and E 1st. Street, directly in front of Veterans Park.

Please continue to check this website, our Facebook page, or contact Customer Service at 704-920-7433 for information.

New opportunities to do business with Rider Transit

On October 16th, 2019, Rider Transit is issuing three separate requests for proposals for:

  • Electronic Fare Collection System;
  • CAD/AVL/APC System;
  • On-Board WiFi System.

The RFP documents can be found on this website under About Us>Doing Business or by clicking the following links:

July 2018 System Service Change on the Red and Yellow Routes

The following are permanent service changes effective in July 2018:

  • Monday, July 2nd, Red Route: Concord Mills AMC stop will no longer be serviced. The new stop will be at Entrance 7, close to Sea Life. (Connection with CATS Route 54.)
  • Monday, July 23rd, Yellow Route:  A new stop will be serviced at the new Amazon Distribution Facility in Kannapolis on Barr Road.