Rider Transit Launches New Mobile App and Bus Tracking System!

Rider Transit is pleased to announce the launch of Passio GO, our new mobile bus tracking app. Passio GO allows you to see where your bus is in real time and provides a to-the-second estimated arrival time for each bus stop. The app allows users to:

  • Track and view buses on routes
  • Favorite routes and stops
  • Navigate to specific stops or follow an individual bus
  • See schedule information
  • See the next bus arriving and details about that stop location
  • Receive alerts and directly provide feedback
  • See bus load percentages

Download the Passio GO app free of charge from Google Play or the App Store today!
Download on the App Store Get it on Google Play

Rider Transit and CCTS Partner for Cabarrus County Long Range Public Transportation Master Plan

We’re excited about the energy surrounding the potential growth of transit in our community and region! The Councils of both the City of Concord and Kannapolis, as well as the Cabarrus County Board of Commissioners recently voted unanimously to approve the Cabarrus County Long Range Public Transportation Plan, an ambitious endeavor to expand transit services throughout the County over the next twenty years. Learn more by viewing the plan documents on our website here.

Additionally, Rider Transit is excited to be participating in CONNECT Beyond, a twelve-county regional mobility initiative, examining transit connectivity over a 5,000 square mile area in the greater Charlotte region. Find out more at www.connect-beyond.com.

Rider Transit suspends fare collection due to COVID-19

Rider Transit suspends fares during Cabarrus Stay at Home Proclamation

Rear door entry policy implemented to keep passengers and operators safe

CONCORD, NC — March 26, 2020 — Rider Transit plans to suspend fare collections on all routes effective at 5:30 p.m. today, March 26. This is the latest measure undertaken by the Cities of Concord and Kannapolis, which jointly operate Rider, to respond to the COVID-19 pandemic.

The suspension of passenger fares is coupled with requiring passengers to enter and exit buses via the rear door whenever possible. These measures keep passengers and operators as safe and healthy as possible during the COVID-19 pandemic, while providing transit for critical needs. Passengers with mobility devices such as wheelchairs and scooters, or who need the entry ramp to be lowered in order to board safely, will still be able to use the front door to enter and exit as needed.

Transit agencies across the United States and around the world are switching to free public transit and rear door entry to maintain at least 6 feet of distance between drivers and passengers as recommended by health officials.

“This will help keep our operators healthy and maintain our services,” said Transit Director L.J. Weslowski. “Our goal is to reduce the possibility of our employees and passengers of getting sick, while helping stop the spread of the COVID-19 as soon as possible.” Coupled with the social distancing and disinfection measures already in use on vehicles and at the Rider Transit Center, the goal is to allow Rider Transit to keep an essential transportation option available to the community during these challenging times, to allow people to access critical services for food, medicine, and to be able to get to work as needed.

New opportunities to do business with Rider Transit

On October 16th, 2019, Rider Transit is issuing three separate requests for proposals for:

  • Electronic Fare Collection System;
  • CAD/AVL/APC System;
  • On-Board WiFi System.

The RFP documents can be found on this website under About Us>Doing Business or by clicking the following links: